Sales Policy
Welcome to https://ezland247.com/, your trusted destination for premium hair care cosmetics. We aim to provide a smooth and satisfying shopping experience. Please review our sales policy to understand our terms and conditions before making a purchase.
1. Product Availability
We strive to ensure the availability of all products listed on our website. However, due to high demand or supplier limitations, certain items may occasionally be out of stock. In such cases, we will notify you as soon as possible and provide an estimated restock date.
2. Pricing and Payment
All prices listed on our website are in USD and are subject to change without notice. We offer secure payment options, including credit/debit cards, PayPal, and other trusted payment gateways. Once your order is placed, the total amount, including any applicable taxes and shipping fees, will be clearly displayed at checkout.
3. Order Confirmation
After placing an order, you will receive an email confirmation containing your order details and an estimated delivery date. Please review this information carefully, and if there are any discrepancies, contact us immediately at [email protected].
4. Shipping and Delivery
We offer reliable shipping services through trusted carriers. Shipping costs are calculated based on your location and will be shown during checkout. We are not responsible for delays caused by customs or unforeseen circumstances beyond our control.
5. Order Modifications and Cancellations
Please contact us as soon as possible at [email protected]. Once the order has been shipped, modifications or cancellations may no longer be possible.
6. Returns and Exchanges
We are committed to your satisfaction. If you are not fully satisfied with your purchase, we offer a hassle-free return policy. For detailed information on returns and exchanges, please refer to our Return Policy Page.
7. Product Authenticity
We guarantee that all products sold on our website are 100% authentic and sourced directly from trusted suppliers. We do not sell counterfeit or expired products, ensuring that you receive only the best in hair care.
8. Discounts and Promotions
From time to time, we may offer special promotions and discounts. These offers are valid for a limited time and cannot be combined with other promotions unless explicitly stated. Promotional codes must be entered at checkout for the discount to apply.
9. Customer Support
If you have any questions or concerns regarding your purchase, our dedicated customer support team is here to assist you. Contact us at [email protected], and we will be happy to help.
10. Policy Changes
We reserve the right to update or modify this sales policy at any time. Any changes will be posted on this page, and your continued use of our website will signify your acceptance of these changes.